Returns
If you have an issue with your order upon receipt, please contact connor@bristolmeatmachine.co.uk within 6 hours of receiving your meat box.
Please state issue alongside photo evidence, so we can deal with this the best we can, in the unlikely event you may incur an issue.
If goods are defective or damaged, we will ask to be returned to our depot Unit 1B Bonville Road, BS4 5QU in this case so we can issue a replacement if needed.
Again, quality is something we are big on, as well as providing a 5* customer service, So if there is anything else we work with you to resolve to your personal satisfaction.
Please note, this is a Christmas deposit website, therefore deposits are non-refundable if you choose you no longer wish to have a festive meat box.
Please make us aware so another family don't go without.